FAQs

FAQs

What is volunteering?

According to Volunteering Australia, volunteering is time willingly given for the common good and without financial gain. 

Why Volunteer with Brightwater?

As a Brightwater Volunteer you will:

  • Feel a valued part of a team of staff, residents, clients and their families who recognise and appreciate the time, effort, care and companionship you provide
  • Know you are enabling the wellbeing of a client or resident at risk of social isolation, by validating their self-worth, providing companionship and meaningful activity
  • Experience flexibility and variety. As Brightwater caters for a diverse clientele across 23 metropolitan sites designed for younger people with Acquired Brain Injury to older people with dementia living in care and in the community, you will have an opportunity to help people of varying ages and abilities
  • Be recognised for your contribution with Brightwater rewards at special times of the year…did you know National Volunteer Week is in May and International Volunteer Day is in December
  • Expand your abilities and share your experience, talent and skills
  • Gain new skills and training opportunities

How can I register my interest in volunteering with Brightwater?

Do I need any experience?

You don't need any experience to become a Brightwater volunteer, just enthusiasm and a desire to give something back to the community. Volunteering even a small amount of time, talent and energy can have an enormous and direct impact on the lives of others.

Every care is taken to ensure Volunteers are supported every step of the way with appropriate training and supervision.

Where are Brightwater's facilities located?

What does the volunteer registration and orientation process involve?

Becoming a volunteer is easy. 

All you need to do is:

  1. Fill in the online Expression of Interest form
  2. A Brightwater Coordinator of Volunteer Services will contact you to gain more information about you and your volunteering interests and goals.
  3. At a convenient time, you will attend a Volunteer Registration and Orientation session to learn more about Brightwater policy/procedure, boundaries/guidelines, volunteer roles and rights/responsibilities.
  4. If you are happy to join our team of Volunteers, you agree to a simple reference and police check
  5. Once all checks are approved, you will be matched to a facility/client and role that best suits you.
  6. You will be invited to your allocated facility/client for onsite orientation.
  7. Ongoing support will always be available to you by calling (08) 9202 2800 and asking for a Coordinator of Volunteers or email volunteer@brightwatergroup.com
  8. Additional training will be provided on an as needs basis and could cover: Dementia, Dysphagia, Safe Movement, Communication and Driver competency.

What sort of volunteer work might I be doing?

  1. Arts and crafts
  2. Indoor/outdoor sports and excerise groups
  3. Companionship - reading, listening to music, enjoying shared interests and chatting with residents
  4. Recreational activities - board games and group activities
  5. Entertainment - music is popular at all facilities and volunteers are encouraged to showcase their talents
  6. Outings into the community
  7. Complementary Therapy - aromatherapy, massage, reiki (must show qualifications)

How much time do I need to commit and how flexible are the hours?

How much time you give to volunteering is up to you. You may be a student, a mum or dad, retired or working full time and can only commit to one hour fortnightly. We understand people volunteer for a range of reasons and family work and study commitments will take priority over volunteer work.

You will find Brightwater staff like to be as flexible as they can to work in with volunteer schedules. You will have the opportunity to discuss your availability with a Coordinator of Volunteer Services before being matched to a facility. Once you have begun, your time and availability can be renegotiated with supervising staff when needed. Each Brightwater service will facilitate an activity program volunteers help Allied Health staff with. Volunteers usually attend the site during Allied Health staff working hours, and this may vary from site to site. There will be times when you will be required to commit to a certain time and day, depending on the activity you are helping with. The benefit of being committed and regular is that you will quickly make important connections with staff residents and clients.

What is Residential Aged Care?

At Brightwater, we put the individual at the centre of everything we do.

Brightwater owns and operates some of Australia’s most modern and progressive residential care facilities, with 11 operating in the Perth metropolitan area between Mandurah and Joondalup.

Nestled in beautiful gardens with plenty of space for families to visit, these secure, comfortable facilities are highly regarded for their skilled, caring staff and professional support teams, specialised services and equipment, social programs, and links with the surrounding communities.

We offer individualised care for older people with high and low care support needs including dementia, respite care and after-hospital care.

For more information on Brightwater Residential Aged Care please click here.

What At Home Services does Brightwater offer?

Feeling right at home is what Brightwater At Home Services aims to do for people who choose to remain living happily in their own house for as long as they can.

Our caring team of support workers aim to give clients the independence to continue living in the community, surrounded by the familiar friends and places they already feel part of.

The Brightwater At Home team meet with clients and their family to find out what individual care plan best suits the clients needs. 

From high level clinical care to housework, meals, personal care, and getting out and about for social activities, there are a variety of care options available to continue to make our clients feel right at home.

For more information on Brightwater At Home Services please click here.

What Disability Services does Brightwater offer?

Brightwater offers a range of residential accommodation and rehabilitation services for younger people with disability. These options ensure each individuals can be offered lifestyle choices in keeping with their support needs.

  • Brightwater Oats Street, East Victoria Park: Oats Street is a unique rehabilitation facility for younger people with Acquired Brain Injury (ABI). The service enables people with ABI to regain control over their lives, manage their disabilities and relearn life skills. It supports them to live independently in the community and maximise their ability to live full lives.
  • Ellison House (Carlisle) and Kailis House (Belmont): Brightwater has two special residential facilities, Ellison House and Kailis House, for people living with Huntington’s disease. Endeavour House is a residential facility for people with high care needs.
  • Brightwater Marangaroo - Endeavour House and Discovery Way: Endeavour House is a residential facility for people with high care needs. Discovery Way is a transitional service for younger people who have had long stays in the hospital system.
  • Brightwater Balcatta, Bentley, Manning, Maylands and Warnbro: These Community Houses have been operating for the past 15 years and support people who live there to interact with their communities and develop new life skills.

For more information on Brightwater Disability Services please click here.

Brightwater Locations